Leavers

They've left. Their accounts haven't.

The leaving drinks are over and the badge is handed back. But the account, the licence, the mailbox and the shares are all still there, and nobody knows whose job it is.

Let's talk What we do

The Google Workspace account of an employee who left on 14 March: sign-in active, licence still billed, a mailbox nobody reads, and three accesses still open. Label: “She's gone. Her account isn't.”

Sound familiar?

Ring any bells?

Licences for ghosts

Every month, you pay for accounts nobody opens any more.

Access still wide open

Shared drives, public links, apps: nothing has been closed.

Files in their name

Delete the account? And the client folders that go with it?

Every departure is improvised

No checklist, no owner. We do it like last time, if anyone remembers.

What it costs you

Licences paid every month for people who are no longer there.
A former employee who can still open company files.
A client folder deleted along with the account of the person who handled it.

Before / after

The same departure, before and after.

Before

Julie's accountshe's gone, it's active
Her licencestill billed
Her client filesin her name
The next leaverwe improvise

After

Julie's accountclosed on her last day
Her licencereclaimed
Her client fileshanded over to her manager
The next leaversame checklist, automated

And if former employees' folders are already cluttering your tools: A messy Google Drive

What we do

In 3 steps of the Clear Skies method.

01
Audit
We spot inactive accounts, unused licences and access left open by former employees.
05
Security
We hand files and emails over to the right person, then close the accounts and the access.
08
Automation
A short leaver process, largely automated: the clean-up no longer piles up.